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Why ONEFIRE Puts Customer Success First

Posted by Mark Hemmer on 12/11/18 2:43 PM

At INBOUND 2018, HubSpot founder and CTO Dharmesh Shah introduced HubSpot's Customer Code during a keynote address. The Customer Code (which is detailed below) is all about solving for customer success. Earlier in the speech, founder and CEO Brian Halligan had announced that the marketing funnel was out and the flywheel was in. Instead of seeing customers as the output of process in the funnel model, the flywheel puts customers in the center and focuses on removing friction to ensure smooth spinning. 

ONEFIRE's team was in attendance that day and we found ourselves nodding along with Brian and Dharmesh. Through first-hand experience, we've learned that putting customer success first is the best approach to doing business. We had plenty of stories to share with other agencies about helping clients grow better. 

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What is Virtual Reality?

Posted by Mark Hemmer on 10/12/18 10:00 AM

What is virtual reality? 

We've written plenty about it, so it might seem strange that we're going back to the basics. But, sometimes, being reminded of the basics of a newer technology can help you think through unique applications for your business. Before you start to implement and then maximize the potential of VR in your business, it's important to know exactly what you're working with. 

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Use Virtual Reality For More Efficient Employee Training

Posted by Mark Hemmer on 9/24/18 10:00 AM

Many employees need hands-on training to feel confident taking on new tasks. But, many companies don't have the time, resources, or free hands to provide that training. As a result, either employees end up with insufficient training or the company winds up spending too much time and energy to provide adequate training. If that sounds familiar, it's time to take a different approach. Virtual Reality can be used to boost training efficiency, engaging employees and empowering them to learn on their own. 

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Looking for a Backstage Pass? Virtual Reality is the Answer

Posted by Mark Hemmer on 9/21/18 10:00 AM

The backstage pass. It's exclusive. It's expensive. It's ... suddenly available to everybody. 

Virtual reality (VR) has broken down barriers of all kinds. Whether you want to visit a university campus before applying, see far away places before booking a trip, or show off products without paying to ship them, virtual reality has changed what's possible. 

VR can even give you access to experiences that were previously out of reach. If you have a favorite band (or two, or three), you know the feeling. You want to know everything about them. You want to know what the writing process is like. You want to know the meaning behind the lyrics. You want to see them practice. You want to know where they got their outfits. You want to know what they eat, what they drink, and hear stories from the road. 

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Improve Employee Recruitment with Virtual Tours

Posted by Mark Hemmer on 9/17/18 10:00 AM

The modern workplace carries a heavy burden. As work in general has become more flexible and technology has enabled people to get work done from anywhere, the space your company provides can be a huge difference-maker in recruitment. While each individual has their own ideal workplace in mind, there's most definitely an arms race going on between companies to see who can offer the more attractive space.

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Bring Posters and More to Life with Augmented Reality

Posted by Mark Hemmer on 9/14/18 10:00 AM

Everybody wants marketing collateral that 'jumps out,' 'leaps off the page,' or otherwise grabs attention. Augmented Reality can literally make that happen. Dazzling 3D images can be placed over the physical world wherever you need them to be, adding a new element to traditional marketing or reinventing your efforts altogether. Below are three examples of the former. Traditional marketing can still be effective, if new technology is leveraged correctly. See how traditional marketing collateral can come to life with AR:

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Get in the Game: How VR Can Deliver the Ultimate Sports Fan Experience

Posted by Mark Hemmer on 9/10/18 10:00 AM

Close your eyes and picture these moments.

Game 7 of the NBA Finals where LeBron took down the Golden State Warriors, fulfilling his promise to 'Win One For The Land.'

Super Bowl LII, where backup quarterback Nick Foles kept up with future first-ballot Hall of Famer Tom Brady to bring the Philadelphia Eagles their first Lombardi Trophy.

Game 7 of the World Series, where the Chicago Cubs and Cleveland Indians battled for 10 innings before the Billy Goat Curse was finally broken.  

Now imagine that you had a front row seat. 

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Give Higher Education a Brighter Spotlight with Campus XR

Posted by Mark Hemmer on 9/7/18 10:00 AM

Your institution does incredible things. Naturally, you want as many people as possible to see what your college or university is all about. From state-of-the-art facilities to breathtaking grounds, put your institution in the best light possible with Campus XR. Give prospective students, donors, alumni, partners, and the community at large an immersive virtual tour of your campus. No matter who you're trying to reach or where they're located, Campus XR gives you the ability to bring people to your campus. Visitors can explore what your institution has to offer at their own pace, on their own time. That will bring more eyes to your campus and more involvement in the experience you're building. 

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6 Business Challenges ONEFIRE XR Can Help Solve

Posted by Mark Hemmer on 9/3/18 10:00 AM

ONEFIRE XR gives you the ability to build AR and VR experiences that can help solve real business challenges. What can ONEFIRE XR do for your business? Check out the six challenges below. If you find yourself nodding along with any of them, consider leveraging ONEFIRE XR to help solve it. Here are 6 business challenges that ONEFIRE XR can help solve:

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Use Technology to Sell Better

Posted by Mark Hemmer on 8/31/18 10:00 AM

Technology has improved every area in business. From marketing to operations to customer service, technology makes things easier, faster, and more effective. That certainly holds true for sales. While traditional wisdom and psychology tend to dominate the sales industry, effective use of technology can make an enormous difference. How your team manages and tracks leads, how your team handles repetitive sales actions, and how your team closes deals can all be improved with technology. Is your team using technology to sell better? If not, here are some ways it can start:

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